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China—Day 2: The U.S. Embassy and The Forbidden City

​Day two was an interesting one. A little more alert today, we were better prepared to take in some of the things Beijing has to offer. We started our morning with a 7:00 breakfast at the hotel. The spread included everything from Western style omelets to bean dumplings. It was a great way to start the morning. From there, we headed towards the U.S. Embassy where we had a private meeting with “Lee” to discuss Chinese-American political and business relationships. Key takeaways included the need to be culturally sensitive, knowledgeable of laws and regulations in both countries, and the differences between business practices. For example, the Chinese tend to be much more about relationships than their North American counterparts. Where we often do business over the phone and email, Chinese business people prefer to meet in person and court relationships over a much longer period of time. However, once that bond is formed, it is much more difficult to break.

A view of the interior of our hotel in Beijing​

Once our time at the embassy came to a close, we were shuttled over to an authentic Chinese food restaurant for lunch (the name escapes me for the moment), which prepared another very nice platter for us. Although the names of the dishes were largely the same, the taste was vastly different. I think the most of us appreciated the authentic flavors and spices. From there, with packed bellies, we traveled to “The Forbidden City,” and toured a city that received its name because, for several years, was only accessible to royalty. I’m definitely adding The Last Emperor to the list of movies I need to see. According to our tour guide, that is the only movie to ever be filmed in the actual city.

​At the entrance of the "Forbidden City"

Praise for Switch

I finally read Switch: How To Change Things When Change is Hard last week. Although I’ve been meaning to read it since its release in February 2010, I was finally cajoled into doing by my summer class—it was assigned reading. Nothing in the book is groundbreaking. In fact, there are a few pieces I feel deserve a bit more research and research. However, I fully recommend this book for anybody who is involved in the practice of influencing others or thinks they may need to create change in themselves. Why do I recommend this book even with it’s flaws? Firstly, I recognize that no one piece of literature will ever be perfect on all accounts for all people. Secondly, and most importantly in my opinion, is that the Chip brothers do an excellent job of making clear the importance of leading with both the mind and the heart. Whereas most literature focus on one or the other, Switch uses facts and figures as well as story to make their appeals extremely comprehensible and accessible. The authors describe both effective and ineffective ways to create change through case studies, psychology, philosophy, and anecdotal evidence. I think this varied approach keeps the read interesting and allows issues to be analyzed from different perspectives.

The reason I say this book doesn’t break new ground is because I feel I’ve read everything presented here before. I constantly found myself thinking things like, “Oh yeah, this is just like what Gladwell says in Blink.” Granted, I understand I may be an anomaly. Not everybody keeps Harvard Business Review case studies, and marketing and psychology books on their night stands. For those of you who don’t find reading endless amounts of business books riveting Switch does a good job of combining the research and findings provided by such works as Influencer (Patterson, et.al, 2007), Blink (Gladwell, 2007), Emotional Intelligence (Bradberry, et.al, 2009), The Brand Gap (Neumeier, 2005) and others. I recommend each of those books, but you can save some time by reading just this one if you wish. I also appreciate Heath and Heath for touching on moral issues when persuasion techniques are used. Although this area could have been more completely explored, that’s not the purpose of this book.

Dan and Chip talk about the Rider (analytical, conscious part of our brain) and the Elephant (impulsive part of our brain), very similar to what Freud would refer to as the ego and id respectively. They also explicitly discuss what they refer to as the Path (situation) and how that plays a major role in behavior, even going so far as to say that when analyzing and judging problems, “The error lies in our inclination to attribute people’s behavior to the way they are rather than to the situation they are in.” I agree with that and think that turning our attention to the situation in many cases will help us look past our various differences and allow us to see others as the generally good people they are.

Social Change Videos—The Fun Theory

​Who says that social change has to be depressing? Some of the best ways to influence behavior are ways that make the change engaging and fun. That’s why I turn to videos such as these when I’m thinking of creative ways to pursue my mission. What are the behaviors that need to change? What small things can we do to enable and motivate people to do something? Volkswagen headed up a challenge  called “The Fun Theory” asking for people to submit fun ideas for behavior change. Here are some of my favorites.

Five Tips To Increase Productivity

Last night, I was talking with a friend of mine and they asked, “how do you fit so much stuff into your day?” I jokingly told her that I just don’t sleep, so that gives me eight more hours than most people. But in all seriousness, I shared with her a few techniques I use to increase productivity—and that’s the basis for this blog post.

SXC

1. Focus and turn off outside distractions

This is the most important thing I do. When I’m working on something, I do my best to completely immerse myself into what I’m doing. For example, when I get ready to work, I turn off my cell phone and place it in another room so I won’t be tempted to turn it on. If I am using the computer, I close anything that doesn’t related to what I’m working on. This includes email, all web browsers, iTunes, etc. If I have to use a web browser for research, I only allow myself one window and one tab. This keeps me from falling down the slippery slope of online distractions (here’s looking at you Facebook, Pinterest, CNET, and Engadget.) If I don’t absolutely need the computer, than I turn it completely off.

2. Go analog

It may seem like a waste of time, but I actually find it saves me a lot of time by starting on paper to flesh out my thoughts. For things I’m writing, I either mind map, outline, or storyboard my ideas first on paper. For longer pieces, research, and case studies, I write topics on notecards so I can easily rearrange them visually. Then I often handwrite much of the content before transferring it to a text editor. I don’t know what it is, but something about the flow of energy from the brain through the hand works for me. There may be more steps involved in this way, but I find my workflow is much more efficient and effective, and I use much less time than I do when staring at a flashing cursor or blank digital canvas trying to formulate my thoughts.

​Sketching out a title slide for an upcoming presentation

3. Unplug the computer from power

​Screenshot showing time remaining after unplugging my laptop.

Obviously this won’t work if you use a desktop computer. But for those of you who use a laptop, here’s one thing I do. I fully charge the machine overnight. When I get ready to work, I unplug it from power. Depending on what I’m doing and how bright I need the display to be, I know I have between 3-5 hours of uninterrupted work time. Once I get the message that it’s running low on power, I close the lid, plug it back into power, and take a break. I enjoy taking a nice long walk, reading a book, cooking a meal, or working out. I also try to schedule meetings that fall within those time frames.

​My running/walking route

4. Check Email two-three times a day

Unless there is an urgent project at hand, I check and reply to email only two-three times per day. And it’s not the first thing I do in the morning. I wait until around 11:00 a.m. to check email. I do my best to reply to everything outstanding at that time. Then I do it again at 3:00 p.m. and yet again before I get ready to go to sleep.

5. Jot down notes and block out time for writing

I find inspiration for things like blog posts and resource material when I’m showering, running, or doing something completely unrelated to work. I used to stop focusing on what I was doing at the time and rushed back to start writing. Now I simply add a few notes to my phone, write it on a sticky, or leave myself a voice memo. When I have a some time when and where I can focus, I block out a couple of hours and let the writing flow. When I sit down to write in this way, it’s not uncommon for me to author 4-5 pieces at a time. Then I revisit them a few days later and check for spelling, grammar, flow, etc., making sure the original intended message clearly comes through.

Bonus: Categorize similar tasks

This is one little thing that has helped me tremendously. There are so many seemingly little tasks to accomplish each day that, when added up, take a huge chunk of time. Much of that time isn’t actually dedicated to the task, but the time it takes to switch to it. This involves stopping what I’m doing, thinking about the new task, gathering the tools I need to accomplish the task, and switching back to something else. For example, checking email doesn’t just involve checking email. It often involves scanning the email, thinking of a reply, researching an answer to a question, accomplishing a task (Can you turn this .pdf into a .jpeg for me? What was that link you sent me again? Could you please take a look at this and tell me what you think? Here’s a survey. If you could fill it out I would greatly appreciate it. Can you check your calendar and give me three dates and times you’re free? etc.) I find that when I follow whatever comes to mind in the moment it comes to mind I become almost completely ineffective. So I started categorizing tasks and lumping them together into blocks of time.

Therefore, to reduce the time taken switching, I find all the images I’m going to use, reply to emails, write blogs posts, outline thoughts, write follow-up messages, read articles, etc. in dedicated time slots. It ties back into my first point, but I’ve found it so important and helpful for me I wanted to share it with you.

What other techniques have you found useful? I’m curious to know. Until next time…peace.